Every day at Hooked Up Installs we strive to be the best in the industry, and we know that starts with our team.
Every member of our team strives to deliver the best customer service experience possible, and we are not happy until you are happy. We have carefully selected our team to put an emphasis on quality, service, ethics, and doing the best job possible. We do not settle for anything less.
Brent founded HUI in 2005 between his freshman and sophomore year at DePaul University with one thing in mind, to do it better than everyone else. Brent believed that people deserved better service than the industry provided when it came to an investment in home entertainment. Since day one, Brent believed that he could do it better, and he would work harder to deliver a better customer experience than anyone in the industry. Hooked Up Installs has become an industry leader in the Chicagoland area and has been recognized by both clients and manufacturers for outstanding service, quality, and system design/integration.
Brent enjoys meeting with clients and working together to find the best possible solutions for their needs. His roles include client consultation, system design, team leadership, and everything else it takes to run a successful business! He will do whatever it takes to ensure the client is happy. He enjoys golfing, watching sports, and spending time with his wife Allie and their two kids, Lucy (4) and Carter (2).
Renee has been running the back end of the business for 5 years as the office manager. She came in with many years of experience in this industry, and she works hard to make sure our team has everything needed to do the job. She oversees the entire office operation including the warehouse, places product orders, takes care of all customer service requests, assists in product issues, and contributes to multiple aspects of the business. If you are lucky when you call she may answer the phone too!
Senior Lead Technician/Advanced Tech Support
Adam was the second member of the Hooked Up Installs team, and he is not only great at his job, but he is a great person. For over a decade, he has been doing a tremendous job helping to grow the business by overshooting client’s expectations. All our clients will attest that Adam is a genuine, detailed, and caring person, and he goes above and beyond. He currently helps all our existing clients with their service needs, assists our team on our most high profile installations, excels at high-level home automation programming, and will do anything that needs to be done. He even coined the slogan “If it’s just connected, it’s not Hooked Up!”
Senior Lead Technician/Project Manager
For over half a decade, Ray has been an elite member of the team. He is a craftsman when it comes to installation and quality, and if there is someone that can make anything happen it is Ray. He is an out of the box thinker, and he takes the utmost pride in his work. He is one of the best installers in the industry and has been vital in the success of the business. He currently runs all aspects of the installation crews to ensure our team has all the details needed to do the job, oversees all installations, and puts his name on the finishing touches of our product. He is patient, thoughtful, and really cares about being the best. Honk if you see him going from job to job in his Nissan HUI van!
Senior Lead Technician
Jimmy is the definition of a tinkerer, and he just gets it! Jimmy comes from a background in sound engineering and really puts an emphasis on the quality and performance of the finished project. Jimmy started his own installation company in High School doing installations for friends and family, and when he was done with the class he joined the team. Jimmy has been with the company for over 5 years now, and he is crucial to our success. He leads on all types of our most complex installations, he is a programming genius, and he builds the cleanest equipment racks in the industry. He may be short, but that is very helpful when you are working behind sophisticated equipment racks.
Senior Lead Technician
David has been an impactful force ever since he joined the team over 5 years ago. David strives for perfection and takes a lot of pride in going above and beyond for our clients. His ability to not give up when a challenge arises is what allows him to provide the quality he has been delivering for years, and if it can be done David will make it happen. David’s work excellence has been proven on all types of different installations including home theater rooms, total home audio video systems, and some of the most detailed systems that we have installed. It is easy to spot David, he drives the tallest HUI vehicle on the road. You cannot miss that billboard!
Lead New Construction Technician
Dillon has risen as the leader of our construction division when it comes to new home pre-wiring. He is responsible for the infrastructure that runs our entire home entertainment systems, and even though at the end of the project, most of Dillon’s work is behind the walls, the team knows the importance of his work. Every day he is working to get better and better, and he will never be satisfied until he achieves perfection. Dillon is honest, hardworking, and really cares about his craft and is a valued member of the team.
Derek has been with Hooked Up Installs for over 4 years, and he has really grown with the company. Derek previously was the head of our construction division, and the quality of his work has moved him into working on some of our most skilled installations. Derek has years of experience with other companies in the area, and he has really found a home at Hooked Up Installs. He is not afraid of anything, he accepts and excels at any challenge, and he is ready to do whatever it takes to be the best he can be. He prides himself on quality work, and he always is wanting to learn something new. Having Derek as a part of the team is great for business.
Jack has over eight years of experience in the construction material industry, and he really enjoys working with his hands. He works on all types of installations from hanging flat panel TVs to home theater rooms to whole home audio installations. Jack assists in all aspects of the jobs to make sure we are exceeding customer expectations and providing an unrivaled customer experience. He is dedicated, prompt, and an asset to the team plus he is easy to talk to! So look for Jack on your next home theater installation.
Reid has been in the building industry for many years, which has led him to a position at our company. Reid has a great ability to understand the goal of the installation and do what is necessary to complete the job in the most professional, efficient manner possible. He has great character and is a great teammate willing to do whatever it takes for his partner. He will be an integral part of the business for years to come plus he is 6’7”, so he doesn’t need a ladder. You can’t miss Reid!
Henry recently relocated to Illinois from California where he has spent the last seven years in the audio video industry where he has gained a ton of knowledge and experience in the field. He is a craftsman in his work, and he really takes pride in doing the best job possible. He has jumped right in as a part of our team, and it feels like he has been working with us for years. His experience and knowledge is a real asset to our business, and we are happy to have him on our team.
Kyle joined Hooked Up Installs with over twelve years of experience in the security and low voltage industry to head up our service division to take care of our new and existing clients. Kyle is passionate about doing the best job possible and making sure our customers’ needs are met above expectations. He prides himself on being thorough and complete and creating a great experience for our customers. He is currently working with all members our team to learn all aspects of our business to create a service department that puts the customer first. Kyle is a great asset to our business.
Ken has been with HUI for over 3 years, and he has grown tremendously with the team. Kenny is proficient at all aspects of the job including TV installation, networking set up, racking building, and universal remote programming. He can handle all aspects of the job, and he has done it all from simple home theater set ups to the most complex systems we install.