Every day at Hooked Up Installs we strive to be the best in the industry, and we know that starts with our team.
Every member of our team strives to deliver the best customer service experience possible, and we are not happy until you are happy. We have carefully selected our team to put an emphasis on quality, service, ethics, and doing the best job possible. We do not settle for anything less.
Brent founded HUI in 2005 between his freshman and sophomore year at DePaul University with one thing in mind, to do it better than everyone else. Brent believed that people deserved better service than the industry provided when it came to an investment in home entertainment. Since day one, Brent believed that he could do it better, and he would work harder to deliver a better customer experience than anyone in the industry. Hooked Up Installs has become an industry leader in the Chicago land area and has been recognized by both clients and manufacturers for outstanding service, quality, and system design/integration.
Brent enjoys meeting with clients and working together to find the best possible solutions for their needs. His roles include client consultation, system design, team leadership, and everything else it takes to run a successful business! He will do whatever it takes to ensure the client is happy, and he is never satisfied. He always is pushing himself to be better and better toward reaching new heights. Once one goal is hit; it is off to the next one!
He enjoys golfing, watching sports, and spending time with his wife Allie and their two kids, Lucy and Carter.
Renee has been running the back end of the business for 8 years as the office manager. She came in with many years of experience in this industry, and she works hard to make sure our team has everything needed to do the job. She oversees the entire office operation including the warehouse, places product orders, takes care of all customer service requests, assists in product issues, and contributes to multiple aspects of the business. If you are lucky when you call she may answer the phone too!
Senior Lead Technician/Advanced Tech Support
Adam was the second member of the Hooked Up Installs team, and he is not only great at his job, but he is a great person. For over a decade, he has been doing a tremendous job helping to grow the business by overshooting client’s expectations. All our clients will attest that Adam is a genuine, detailed, and caring person, and he goes above and beyond. He currently helps all our existing clients with their service needs, assists our team on our most high profile installations, excels at high-level home automation programming, and will do anything that needs to be done. He even coined the slogan “If it’s just connected, it’s not Hooked Up!”
Senior Lead Technician/Project Manager
For over a decade, Ray has been an elite member of the team. He is a craftsman when it comes to installation and quality, and if there is someone that can make anything happen it is Ray. He is an out of the box thinker, and he takes the utmost pride in his work. He is one of the best installers in the industry and has been vital in the success of the business. He currently runs all aspects of the installation crews to ensure our team has all the details needed to do the job, oversees all installations, and puts his name on the finishing touches of our product. He is a master technician when it comes to automated lighting and window treatments. He is patient, thoughtful, and really cares about being the best. Honk if you see him going from job to job in his Nissan HUI van!
Senior Lead Technician
Jimmy is the definition of a tinkerer, and he just gets it! Jimmy comes from a background in sound engineering and really puts an emphasis on the quality and performance of the finished project. Jimmy started his own installation company in High School doing installations for friends and family, and when he was done with the class he joined the team. Jimmy has been with the company for over 9 years now, and he is crucial to our success. He leads on all types of our most complex installations, he is a programming genius, and he builds the cleanest equipment racks in the industry. He may be short, but that is very helpful when you are working behind sophisticated equipment racks.
Senior Lead Technician
David has been an impactful force ever since he joined the team over 7 years ago. David strives for perfection and takes a lot of pride in going above and beyond for our clients. His ability to not give up when a challenge arises is what allows him to provide the quality he has been delivering for years, and if it can be done David will make it happen. David’s work excellence has been proven on all types of different installations including home theater rooms, total home audio video systems, and some of the most detailed systems that we have installed. He is currently mostly providing service to our existing clients when they need help with their technology.
Director of Commercial & Residential Window Treatments
Growing up, Mike spent afternoons, weekends, holidays and summer vacations helping his mom in her drapery sewing workroom. After 15 years of working in San Francisco-based family business, Horner & Company, Mike ventured out to start AWT focusing primarily on motorized projects such as ordering and installing Lutron Shades or retrofitting Roman shades with Somfy motors. Many of his installation projects are manual from J Art Iron to Kirsch to Stroheim & Romann drapery hardware. Mike joined Hooked Up Installs to help grow the shading side of the business while focusing on an unbeatable product and service.
Mike has attended motorized trainings with Lutron, Somfy, Silent Gliss, BTX, Goelst and Hunter Douglas. With hundreds of installations and service calls, there is no problem too big or too small.
Senior Lead New Construction Technician
Dillon has risen as the leader of our construction division when it comes to new home pre-wiring. He is responsible for the infrastructure that runs our entire home entertainment systems, and even though at the end of the project, most of Dillon’s work is behind the walls, the team knows the importance of his work. Every day he is working to get better and better, and he will never be satisfied until he achieves perfection. Dillon is honest, hardworking, and really cares about his craft and is a valued member of the team.
Derek has been with Hooked Up Installs for over 7 years, and he has really grown with the company. Derek previously was the head of our construction division, and the quality of his work has moved him into working on some of our most skilled installations. Derek has years of experience with other companies in the area, and he has really found a home at Hooked Up Installs. He is not afraid of anything, he accepts and excels at any challenge, and he is ready to do whatever it takes to be the best he can be. He prides himself on quality work, and he always is wanting to learn something new. Having Derek as a part of the team is great for business.
Jack has over eight years of experience in the construction material industry, and he really enjoys working with his hands. He works on all types of installations from hanging flat panel TVs to home theater rooms to whole home audio installations. Jack assists in all aspects of the jobs to make sure we are exceeding customer expectations and providing an unrivaled customer experience. He is dedicated, prompt, and an asset to the team plus he is easy to talk to! So look for Jack on your next home theater installation.
Reid has been in the building industry for many years, which has led him to a position at our company. Reid has a great ability to understand the goal of the installation and do what is necessary to complete the job in the most professional, efficient manner possible. He has great character and is a great teammate willing to do whatever it takes for his partner. He will be an integral part of the business for years to come plus he is 6’7”, so he doesn’t need a ladder. You can’t miss Reid!
Henry relocated to Illinois from California where he has spent the last seven years in the audio video industry where he has gained a ton of knowledge and experience in the field. He is a craftsman in his work, and he really takes pride in doing the best job possible. He has been with HUI for over 3 years now, and it feels like he has been working with us forever. His experience and knowledge is a real asset to our business, and we are happy to have him on our team.
New Construction Technician
Eddie has been with smiling with HUI for over a year and a half now, and he came to our company with a lot of experience in the industry. Eddie is the type of guy that just does things without having to be asked, and he goes above and beyond for not only our clients, but also for our teammates. Eddie is the first one to grab a shovel to help dig out the office ladies after a big snow storm. He is a craftsman, knows what he is doing, is just someone you want to be around! He is in love with Milwaukee tools; you will know Eddie when you see him because he has Milwaukee everything!
HR & Accounting Manager
Maria joined HUI in 2020 as Accounting and HR Manager, and she has fit right in! With a BA in Economics from DePaul University, she works with our clients on contracts, deposits, invoicing, and customer follow-ups. After a career in the medical field, she has really become an integral part of our business. We wish we would have found her sooner and not only is she a hard worker, but she is a terrific person! Outside of work, Maria is a terrific Mom to two boys and loves to bake. We are truly lucky to have her on our team!
Sales & Systems Designer
Ben has been in the AV industry for over 20 years, and his experience and skills are second to none. He has a great reputation in the business, and he joined HUI in 2020 as a system designer and salesman to continue to service his clients at the highest level. Ben’s customer relationship and follow up skills fit right in, and Ben has added a great dynamic to our business. He is a true professional who truly understands system design and providing our clients with the right solutions for their needs.
Riley has been with HUI since 2019, and he has really learned the ropes. Coming from a completely different industry, it can be challenging learning all the idiosyncrasy of the audio video and technology business and Riley has done a great job! He continues to work on his craft, learning more and more everyday, and has become an important member of the team.
Erich is the newest member of the HUI team. His personality is infectious, he is a quick learner, and he can talk to anyone! His passion, personality, and willingness to learn is the reason is why he is an asset to our company and will be for years to come.